Customer Testimonials

We love our customers, and we want them to have the most memorable experience when they choose to ride with Croswell VIP Motorcoach Services.

Read what our customers are saying and if you would like to provide us with your feedback, we take it all in here . We look forward to serving you soon!

Thank you Croswell for helping with our shuttle service this week.

This, by far, was the best out of town experience I have had in the past 15 years. Even driver switch outs were pain free and kept our shuttle running efficiently. Wish I had companies like yours in all the cities we travel to. Your drivers were so pleasant and cheerful every day and the guests made multiple comments on how happy they were. Your drivers speak highly of your company and how happy they are to work for you and that shows in their performance.

Our charter was a huge success. Thank you to our customer service representative and to the driver for ensuring things went so smoothly! This was a great experience! Tom - May 2024

We just returned from a competition in Western Kentucky. Your driver, Tina, was AMAZING! She was so nice and interacted so well with the teenagers on board. The students wanted her in the team picture. She was amazing and I want you to know what a great person you have working for you. Highlands HS - April 2024

Thank you for all your assistance for our trip to North Carolina. Our driver, Denver, was exceptional. He was most professional, personable and helpful. Your company and employees met and surpassed our expectations. Linda - September 2023

I was on the Atlantic City and Pennsylvania tour. The driver and escort were so nice. The entire trip was fantastic. I would strongly recommend a trip with Croswell. Angeline - Boardwalk & Broadway - June 2023

Everything about our trip was enjoyable! Our hotel was clean and comfortable. The food was excellent. Overall, we highly recommend this tour! Glenn and Dottie - Biltmore Blooms - April 2023

Thank you for the excellent service you and your drivers provided for us. Our drivers were patient and flexible, adapting to the traffic as well as the needs of our group. Everything went so smoothly on our trip in large part because of your company's great people and great service. Loveland Schools - March 2023

Our trip with Croswell was TOP NOTCH! Nice clean modern buses and top notch drivers! They were professional and friendly! Ironton High School - December 2022

We were thrilled with our drivers and our experience on our Chicago trip. They were prompt, thoughtful and very professional. We can't thank you all enough and will most definitely be using Croswell for many more trips. University of Dayton Marching Band - November 2022

“This trip was phenomenal! I enjoyed every site we visited. Maxine and Tim did a fantastic job.”
Marla – October 2022

“Our first-time bus tour; and it was a great trip! Everything was well planned and enjoyed. We enjoyed the restaurants planned by Croswell. The President’s homes were great! “Bill and Karen – September 2022

Thank you very much for all you did to make our trip a success. We appreciate your flexibility with our ever-changing travel plans. The staff did a fantastic job for us and were willing to help however we needed. Having a great bus crew provides us with such peace of mind on these trips. Thank you for being a reliable partner with us. The Miami Dolphins – September 2022

We loved Croswell! Our driver Jason was kind, relaxed, prepared, and efficient. Our driver Bob had researched all routes and our schedule thoroughly. Thanks for a great trip! Mike - February 2020

I had a wonderful experience and I can’t wait to go again. Jerri - January 2020

We had a wonderful time on our trip. The driver was very accommodating and professional. We look forward to traveling with you again. Joe - September 2019

I want to thank Croswell for the wonderful time in Chicago. It was a pleasure working with you throughout the planning stages and beyond. I am VERY happy with your company and will recommend Croswell to any group who may need the service of a travel company. Gina - July 2019

Our driver, Karl did an amazing job for our group. He was always on time, well prepared for where we had to go, and always very professional. More importantly, he was friendly and engaging with the group and he went the extra mile. Marnita - June 2019

100 people from multiple church campuses spent a week with 3 buses and drivers. These drivers were amazing, patient, professional and a part of our mission trip family. Our successful trip was in part by their service to us. Thank you!! Rhonda - June 2019

Our driver, Dave did an amazing job! He provided our team with a safe, efficient, and comfortable trip. We are so happy to have had the privilege of having him as our driver. Thank you Croswell!
Brett – March 2019

Our driver was excellent. I felt very safe. The escort made everything go so smooth. She was always on top of things and made the trip exciting. The bus was comfortable and the long bus ride went by quickly. Thank you for everything!
Sharon – February 2019

We had a great trip to Lake Geneva. Our driver and escort could not have been better and the sightseeing was superb!
Ed – September 2018

Our tour to Branson could not have been better! The shows and shopping were excellent. The driver and escort were nice and helpful. You should be proud of your team! Karen – August 2018

I really enjoyed our tour to Arizona. It was our first experience on a Croswell Tour. Our escort was great! Thank you! Cathy – March 2018

Thank you to everyone who handled our group's trip to New York City. I really appreciate the professionalism of the office staff and the outstanding work by our driver, Kelly. She was phenomenal and outstanding in so many ways. Keep up the great work! Dimitra - August 2017

We had a wonderful trip to Orlando, as always! You are the best motorcoach company in my 30 plus years of traveling with groups. Our drivers were fantastic. We always feel safe and they are professional to the core! Robin - April 2017

I officially nominate John as the "Driver of the Year." Not only is he an amazing driver, but he is also an amazing individual. He is a tremendous asset to Croswell and I only hope that we can secure his services in the future! Greg - July 2016

This was my first Croswell Tour and it will not be my last! I had a fantastic time. Anita - Biltmore Blooms - April 2016

I want to thank your company for the first class job you did for our trip from start to finish. Our driver was awesome and we would love to have him again. He was safe, fun, professional, and a joy to be around. I will be using Croswell from here on!
Mike - January 2016